Responsiveness, advice and expertise are our major assets, so we can to meet our busy customers’ demand for high quality service and availability of concierges. Whether they need help in their everyday lives (leisure, work, private life) or during an exceptional event, service quality, efficiency and speed remain our priorities. We also place a high value on anticipating needs for even better customer experience. We can only make our expertise serve our customers’ projects if listen to them.
at our customer’s disposal 24/7
Making your customers and partners live a unique and exceptional experience is the vocation of La Conciergerie by Mutuaide.
Simplified customer contact
Customers make their requests by phone or email.
A professional concierge examines the customer’s request with the help of a detailed questionnaire.
Depending on the request, the concierge will make an offer immediately or draw up a proposal within 48 to 72 hours.
Once the customer has chosen a solution, the conciergerie will do the rest to ensure successful customer experience !
Professional and enthusiastic concierges
Conciergerie is a set of services where friendliness, expertise and skills of teams make a difference. The expertise of La Conciergerie by Mutuaide relies first and foremost on a team of concierges, each of whom brings their own experience, their professional network and especially their passion !
Meet our concierges
Flore is an avid biker and has done Route 66. She is the one to give you tips on things to do and see all along that legendary road.
Sophie specializes in organization of weddings. She relies on her network of select service providers and always has an original idea in stock to make it the best day in the lives of the newlyweds.
Cédric is a gourmet. He knows the menus of starred restaurants inside and out and can recommend the one that will delight you most, with food and wine matching included !
For our customers we are ready to reach for the moon !
Organize a marriage proposal
Deliver a Porsche to Greece
Book the Palais Garnier for a team-building event
Charter a jet from Bordeaux to Le Castellet
Organize a surprise birthday party
Get an invitation to Rihanna's party
Do you need further information ?