OUR SOCIAL AND ENVIRONMENTAL COMMITMENTS

Thanks to its values and its links to local communities, Mutuaide, a subsidiary of Groupama, places people at the heart of its actions through its corporate social responsibility commitments towards all its stakeholders.

MUTUAIDE’S FOUR AREAS OF COMMITMENT
1 - IMPLEMENT A RESPONSIBLE EMPLOYER POLICY
  • Make quality of working life (QWL) central to the company
  • Strengthen our management values of proximity and support
  • Encourage employees to express themselves directly and foster collaborative work
  • Develop internal communications
  • Promote our values of mutual support and diversity

In concrete terms?

  • Offer moments of conviviality, prevention and well-being activities
  • Create the Management Academy
  • DG café, management rituals, open days, Ambition 2020 projects
  • Set up information screens, a new intranet and development of social media
  • Exceed our recruitment obligation regarding people with disabilities, take into account parents and carers within our organisations, talk about disconnecting from work, reinforce working from home, rethink how we organise our work

Objectives

Employee engagement equal to or above 70%

2 - ACT AS A RESPONSIBLE AND SUSTAINABLE PARTNER
  • Renew our quality commitment, notably through ISO certification
  • Renew our Ecovadis application (CSR ranking)
  • Develop direct distribution

In concrete terms?

  • Renew our ISO certification
  • Ensure GDPR compliance
  • Redesign our website for better readability of our services

Objective

90% satisfied customers

3 - CONTRIBUTE TO PROGRESS IN CIVIL SOCIETY
  • Develop partnerships with local associations and sheltered workshops
  • Take part in solidarity actions

In concrete terms?

  • Study the possibilities of partnerships with associations: fund-raising and sponsorship
  • Promoting and proposing the Group’s solidarity actions: “Solidarity” walks, the Parisienne race, the “Tigre” internal football tournament

Objective

Develop at least 2 partnerships with associations and take part in 2 solidarity actions

4 - TAKE ACTION TO PROTECT THE ENVIRONMENT
  • Reduce our direct environmental footprint
  • Encourage responsible behaviour
  • Put in place and monitor our Company Mobility Plan: measures to optimise travel in connection with professional activitie

In concrete terms?

  • Reduce our paper consumption and recycle, develop waste sorting
  • Encourage eco-friendly actions, notable via the Civitime application
  • Encourage car sharing, cycling and cover 100% of the costs of public transport, working from home, videoconferencing, etc.

Objective

Commit 50% of employees to a daily eco-friendly action

2022 GENDER EQUALITY INDEX

Mutuaide retains its excellent score of 99/100, demonstrating its commitment to equal pay and career opportunities for its employees.

Mutuaide's commitments

Mutuaide is fully invested in a number of CSR commitments, for the benefit of its employees, customers and service providers, as well as for society as a whole. As such, we share the Groupama values of proximity, commitment, performance and solidarity. Hence, the Groupama ethics charter sets out the values and commitments adopted by the Group for all its activities.

Our HR promise

About us