Light vehicles
Let’s create together your mobility offer for your customers
A tailored offer for light vehicle mobility
A tailored offer for light vehicle mobility
At Mutuaide we develop tailored assistance, insurance and services solutions for light vehicles to meet the specific needs of your policyholders, whether they are fleet, passenger vehicle, utility vehicle or taxi professionals.
Our offers are available as a white label and ensure safety, tranquillity and efficiency, helping you keep your customers mobile in the event of a problem.
Assistance
- 24/7 assistance for a rapid, high-quality service
- National and international coverage with an extensive network of trusted providers
Insurance
- Preliminary claim reporting: extension of your insurance management for a seamless journey
- Affinity insurance offers for complete coverage of your policyholders (mechanical breakdown, excess cover, etc.)
- Risk bearing adapted to your business model
Services
- A digital support journey with the ability for your policyholders to manage and track their file online
- A quality survey to better understand and anticipate the expectations of your policyholders and improve our services
- Availability outside of your opening hours, so that your customers are never alone
A seamless, people-centred customer journey
Because our priority is people, we guarantee your policyholders a seamless customer journey for optimal support.
This is why we have designed a simplified digital journey with the possibility for your policyholders to order a tow truck. They can also report preliminary claims online.
A seamless, people-centred customer journey
Because our priority is people, we guarantee your policyholders a seamless customer journey for optimal support.
This is why we have designed a simplified digital journey with the possibility for your policyholders to order a tow truck. They can also report preliminary claims online.
Our know-how
Because listening and proximity are part of our DNA, we have been committed for more than 40 years to providing high-quality, personalized, innovative services to our customers and their policyholders, whether in France or abroad. The right offers combined with an extensive network of service providers, as well as trained and available assistance coordinators, guarantee you peace of mind when insuring your customers.
The advantage of Mutuaide: an “Auto Lab” works on a daily basis to satisfy your customers, in collaboration with all stakeholders. We optimize your policyholders’ experience by actively listening to the market and to their needs.
Arnaud Hozatte
Head of Affinitaire-Auto
Your day-to-day contact
Your day-to-day contact
“Choose Mutuaide’s tailored, white-label offer to insure the private and professional vehicles of your policyholders and passengers, in your image.”
The complementary offers under the Mobility offer
Poids lourds
Transport de marchandises ou transport collectif de personnes ? Deux métiers que Mutuaide a voulu valoriser dans cette offre adaptée aux réalités du terrain.
2 Roues
Rien de tel que le sentiment de liberté procuré par la conduite ! Avec Mutuaide, en cas de sinistre, la prise en charge permet ainsi de continuer ses activités.
Affinitaire Mobilités
Panne mécanique, rachat de franchise, garantie jantes, pneus et crevaison … un large portefeuille d’offres affinitaires pour vos assurés.