Your assistant for everyday life and emergency

Your assistant for everyday life and emergency

Mutuaide staff talk about their daily duties

Passionate, committed professionals

available 24/7 to provide you with comfort, support and solutions

Assistance coordinators

Languages
spoken

A single point of contact

to co-ordinate all services to the level of quality and efficiency required by your situation

Field service representatives
for our customers

Countries
covered

Ever more digital, ever more connected

in order to remain reliable and efficient at all times, even in the most critical situations

DIGITal Life

Home assistance webapp

An innovative service that optimises and digitalises the health assistance customer journey through a web app

GABRIEL

The mobility assistance app.

Quick access to your assistance services. Every time you call you are identified and geo-located 24/7.

DIGITal Auto

Roadside assistance webaap

Improves the customer experience at the time of the incident by facilitating geolocation and real-time access to services on their mobile.

Mutuaide’s commitment
to proactive social responsibility

Implement a responsible employer policy

  • Put quality of working life at the heart of the company’s concerns

  • Strengthen managerial values of proximity and support

  • Encourage employees to express themselves directly and foster collaborative work

  • Develop internal communications

  • Promote our values of mutual support and diversity

Act as a responsible and sustainable partner

  • Renew our quality commitment, notably through ISO certification
  • Renew our Ecovadis application (CSR ranking)
  • Develop direct distribution

Contribute to civil progress

  • Develop partnerships with local associations and sheltered workshops
  • Take part in solidarity actions

Take action to protect the environment

  • Reduce our direct environmental footprint
  • Encourage responsible behaviour
  • Put in place and monitor our Company Mobility Plan: measures to optimise travel in connection with our activities
quality and excellence
are part of our DNA

A standard establishing quality management requirements for greater efficiency and customer satisfaction

A Personal Services activity managed by an accredited organisation