Your assistant for everyday life and emergency

Your assistant for everyday life and emergency

Mutuaide staff talk about their daily duties
passionate professionals committed
to bringing you comfort, support and solutions 24/7

Assistants

Languages
spoken
a single interlocutor
to co-ordinate all services to the level of quality and efficiency required by your current situation

Field service representatives
for our customers

Countries
covered
Ever more digital, ever more connected
to stay reliable and efficient, even in the most critical situations

DIGITal Life

Home assistance webapp

An innovative service that optimizes and digitalizes the health assistance customer journey through a web app

GABRIEL

Assistant app

Quick access to your assistance services. Every time you call you are identified and geo-located 24/7.

DIGITal Auto

Roadside assistance webaap

Improves the customer experience at the time of disaster by facilitating geolocation and real-time access to services on their mobile.

Mutuaide’s commitment
to proactive social responsibility

Implement a responsible employer policy

  • Put quality of working life at the heart of company’s concerns
  • Strengthen managerial values of involvement and support
  • Encourage direct expression of employees’ opinions and collaborative work
  • Develop internal communication
  • Boost our values of mutual aid and diversity

Be a responsible and stable partner

  • Renew our commitment to quality, notably the ISO certificiation
  • Renew our account with Ecovadis (Corporate Social Responsibility ranking)
  • Develop direct distribution

Contribute to civil progress

  • Develop partnerships with local non-profit organizations and appropriate businesses
  • Take part in solidarity actions

Contribute to environmental conservation

  • Reduce our direct environmental footprint
  • Encourage responsible behavior
  • Implement and follow our Travel Plan – a set of measures aimed at optimizing business travel
quality and excellence
are part of our DNA
A norm to set quality management standards for more efficiency and customer satisfaction
Human Services business managed by an approved organization