Mobility
Mutuaide provides the necessary roadside assistance and/or insurance cover to simplify drivers’ lives in the event of a problem, but also in their everyday lives to organize how they get around
Roadside assistance: our core business
50% of Mutuaide’s activities focus on roadside assistance to private and corporate customers as well as to other categories of travellers, representing around 1.2 million telephone calls a year.
Mobility assistance is the historic trade of Mutuaide and accounts for 82% of its turnover. Light vehicles, 2-wheelers, heavy vehicles (coaches, trucks, campers, etc.) and boats: we work with a network of general and specialized towing services to tow all types of vehicles. We can also dispatch drivers, specialised technicians or spare parts to enable you to reach your destination.
Roadside assistance for light vehicles
Tourism vehicles, utility vehicles, taxis, ambulances and hearses: at Mutuaide, every type of vehicle benefits from specific support. We propose comprehensive and fully customizable offers to meet your assistance needs.
Roadside assistance for heavy vehicles (3.5T)
HGVs or collective passenger transport? Mutuaide has sought to valorise these sectors by offering two specialized assistance solutions in line with the realities on the ground. HGVs, choose peace of mind!
2-wheelers and similar
There’s nothing like the freedom of driving a 2/3-wheeler! With Mutuaide Assistance, nothing can stop you: in the event of a problem, the policyholder can obtain a replacement vehicle. This means they can set off again immediately for their destination and carry on doing what they have to do while their vehicle is being repaired.
Boats
Supporting sailors at sea is a serious commitment. In order to enable you to set sail with peace of mind, Mutuaide has been able to enrich its offers thanks to its 40 years of experience in the field of assistance. We are committed to supporting you in your maritime adventures throughout the year. The “pleasure sailing” policy offers various types of cover in a flexible solution adapted to your specific needs.
Affinity offers
In order to satisfy your customers, Mutuaide proposes an extensive portfolio of affinity offers: cover for tyres and punctures, fuel errors, financial loss, etc. The Excess Repurchase cover Mechanical Breakdown cover are highly appreciated by customers and meet a significant need.
Deemed “indispensable” by French people when buying a used vehicle and seen as a means of securing the purchase of a car, Mechanical Breakdown cover covers the vendor and their customer in the event of a mechanical breakdown. It can be presented when servicing the vehicle, with the purchase of spare parts, in service stations, etc. and together with the motor insurance policy!
AUTO ASSISTANCE DIGITAL JOURNEY
In the event of an accident or breakdown, roadside assistance customers in France can access an interface providing them with all the information concerning their claim as and when it is released.
- A simple, modern and reassuring service for your customers.
- 24/7 accessibility via a smartphone by simple SMS link.
- An immediate assessment tool to rate the quality of our services.
- Improved customer experience!
They trust us
Our cover
Some examples of our cover
Feel free to contact us