Healthcare assistance

Healthcare assistance means comforting, assisting and supporting policyholders with the steps they need to take in the event of health problem. Mutuaide supports your policyholders at every stage in their lives.

Healthcare assistance faced with the ups and downs of everyday life
Mutuaide provides solutions and assistance services to comfort and support your policyholders in their everyday lives when faced with a health problem.

These solutions are prepared in advance according to the policies, the types of policyholders and their needs in difficult, even incapacitating, circumstances.

Given the different needs of families, working people, professionals, children and the elderly, we provide specific healthcare assistance cover for the difference situations faced by each.

HEALTHCARE COSTS
For mutual insurance and insurance companies, our assistance, information and support services can be proposed as part of your complementary health policies.

In the event of hospitalization, immobilization, maternity or illness, the Mutuaide teams will accompany your policyholders and offer them a solution to meet their needs.

PERSONAL ACCIDENT INSURANCE
For personal accident insurance companies, our solutions provide prevention, support and assistance with the actions your policyholders need to take in the event of a problem.

Mutuaide proposes a range of assistance services for difficult times in life that need to be anticipated: sick leave, dependency, invalidity, death, loss of income, etc.

HEALTH ASSISTANCE DIGITAL JOURNEY
DIGItal Life is an innovative service that optimizes and digitizes the health assistance customer journey through a web app (ephemeral web page).

The aim of this solution is to facilitate the processing and follow-up of the customer’s claim and management of their file, in an instantaneous manner.

The advantages of Mutuaide: DIGItal Life informs the policyholder and their carer in real time.

 

Mutuaide works closely in collaboration with its partner customers to create the best possible assistance offering given the needs of beneficiaries
This collaboration makes it possible to offer tailored services depending on the insurance policy. It is possible to customize your healthcare assistance offer as a white label, individually or collectively, either included or as an option, adding real value to your policies.

Individual

Collective

They trust us

NET RECOMMENDATION INDEX IN 2022

CASES OF ASSISTANCE IN 2022

PEOPLE PROTECTED BY HEALTHCARE ASSISTANCE

CUSTOMER SATISFACTION IN 2022

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Mentions légales

Services mis en œuvre par Mutuaide Assistance 126 rue de la Piazza, CS 20010 – 93196 Noisy le Grand CEDEX. SA au capital de 13 401 270 € – Entreprise régie par le Code des Assurances. Soumise au contrôle de l’Autorité de Contrôle Prudentiel de Résolution – 4 Place de Budapest CS 92459, 75436 Paris Cedex 09 – 383 974 086 RCS Bobigny – TVA FR 31 383 974 086