Funeral
A specialized assistance offer to complement your personal accident products
Funeral assistance: comprehensive support for your policyholders
Funeral
Losing a loved one is a heartbreaking ordeal, which is why we do everything we can to support policyholders and their families at this difficult time. Compatible with individual or group policies, funeral assistance cover can either be included or offered as an option for tailored protection. In concrete terms, the funeral offer supports families with cover accessible during the funeral or in the first weeks after death, relieving loved ones during this period, when there is so much to manage.
Assistance
- Funeral assistance (psychological support, advice on post-mortem procedures, arrangements for a relative to come and stay, etc.)
- 24/7 accessibility for assistance at any time
- A national network of health and funeral providers
Services
- A unique journey that focuses on listening and advice
- Crisis unit for group contracts
- Funeral support: Organization of a civil ceremony, administrative assessment, assistance with procedures and correspondence, etc.
Solutions adapted to the needs of policyholders
Mutuaide’s funeral assistance offer supports your policyholders as well as their loved ones. The types of cover offered under your policies help policyholders address the consequences of a difficult event.
Preparation for death
Funeral planning, advice on procedures, etc.
During the funeral
Security of the home, organizational assistance, childcare, etc.
Post-mortem
Administrative procedures, psychological support, etc.
Preparation for death
Funeral planning, advice on procedures, etc.
During the funeral
Security of the home, organizational assistance, childcare, etc.
Post-mortem
Administrative procedures, psychological support, social worker, etc.
Preparation for death
Funeral planning, advice on procedures, etc.
During the funeral
Security of the home, organizational assistance, childcare, etc.
Post-mortem
Administrative procedures, psychological support, social worker, etc.
A dedicated funeral assistance
For support focused on the needs of your policyholders and their families, we favour a direct and personalized relationship. Thanks to their expertise and specific training in customer relations, our assistance coordinators provide smooth and reassuring support, ensuring a simplified and serene journey for your policyholders.
The advantage of Mutuaide: advisors specifically trained in these offers to best support your policyholders.
A dedicated funeral assistance
For support focused on the needs of your policyholders and their families, we favour a direct and personalized relationship. Thanks to their expertise and specific training in customer relations, our assistance coordinators provide smooth and reassuring support, ensuring a simplified and serene journey for your policyholders.
The advantage of Mutuaide: advisors specifically trained in these offers to best support your policyholders.
Our know-how
Because people, listening and proximity are part of our DNA, we have been committed for more than 40 years to providing high-quality, personalized, innovative services to our customers and their policyholders. The right offers combined with an extensive network of service providers, as well as trained and available assistance coordinators, guarantee you peace of mind in offering your policyholders the best possible cover.
The advantage of Mutuaide: A “Health Lab” analyses customer needs, monitors market developments and searches for the most appropriate solutions for continuous improvement of the funeral offer.
Patrick Bach
Head of Assurance – Mutuelle
Your day-to-day contact
Your day-to-day contact
“Our funeral assistance offer supports your policyholders and their loved ones. By choosing Mutuaide, you choose a tailored offer adapted to your needs and those of your beneficiaries.”
Our division, composed of one account manager, Boujemaa Khaldi, will support you throughout our partnership.
The complementary offers under the Care offer
Personal accident assistance
A personal accident assistance offer to supplement the healthcare offer and complete your solutions for your policyholders.
Care
Our healthcare services and assistance solutions provide essential cover as part of your healthcare policies.
Digital Health
An innovative service that optimizes and digitalizes the customer journey in order to track the policyholder’s services.